Terms & Conditions

1. The Basics

These Terms & Conditions set out how we work with clients and customers.

By using our website or booking our services, you agree to them. If something isn’t clear, just ask - we’re happy to explain.

2. What We Do

Mediamouth Ltd provides media training, journalism training, broadcast services, and related products.

We aim to deliver high-quality, practical, real-world advice based on professional experience. But ultimately, how you use that advice is up to you.

3. Booking & Payment

  • Bookings are confirmed once agreed in writing (email is fine).

  • Payment terms will be agreed at the time of booking.

  • We may require full or partial payment in advance.

  • Late payments may result in delays or cancellation of services.

4. Cancellations & Changes

We understand plans change.

  • If you need to cancel or reschedule, let us know as soon as possible.

  • Short-notice cancellations may still be charged, especially if time has been set aside or costs incurred.

  • We’ll always try to be fair and reasonable.

5. Our Responsibility

We take pride in what we do and aim to deliver a professional service at all times.

However:

  • Our training and advice are provided in good faith.

  • We can’t guarantee specific outcomes (e.g. media coverage, interview success, audience response).

To the fullest extent permitted by law, our liability is limited to the amount you paid for the service.

6. Your Responsibility

You agree to:

  • Provide accurate information where required

  • Engage with the process professionally

  • Use any advice or training responsibly

7. Intellectual Property

All training materials, content, and resources we provide remain the property of Mediamouth Ltd.

They’re for your use only and must not be copied, shared, or reused commercially without permission.

8. Products & Equipment (if applicable)

If you purchase or lease equipment from us:

  • Delivery times are estimates unless confirmed

  • You are responsible for equipment once received

  • Any damage, loss, or failure to return leased equipment may result in charges

  • Specific terms may be provided alongside individual products or agreements

9. Website Use

We do our best to keep the website accurate and up to date, but we can’t guarantee it will always be error-free or uninterrupted.

10. Privacy

Your use of our website and services is also governed by our Privacy Policy, which explains how we handle your data.

11. Changes to These Terms

We may update these Terms & Conditions from time to time. The latest version will always be on our website.

12. Governing Law

These Terms & Conditions are governed by the laws of England and Wales.

13. Contact

If you have any questions, get in touch:

Mediamouth Ltd
📞 +44 161 710 2001
🌐 https://mediamouth.co.uk